VistaPrint Customer Service Contacts
VistaPrint is a global e-commerce brand that specializes in custom printing and marketing solutions for small businesses and individuals. Known for its wide range of customizable products such as business cards, marketing materials, and signage, VistaPrint offers user-friendly design tools to create personalized items effortlessly. With a commitment to high-quality prints and customer satisfaction, VistaPrint helps empower millions to market themselves professionally.
Phone Number & Contact Info
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- VistaPrint Most Popular Number
- 866-207-4955
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- Website
- www.vistaprint.com
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- Opening Hours:
- Mon-Fri 7am-3am, Sat-Sun 8am-8pm
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- Additional Contact numbers:
- 800-961-2075 781-652-6300
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- Mailing Address:
- Venlo, Netherlands
VistaPrint Customer Service Overview
VistaPrint has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 56%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Fridays, while Wednesday have the longest wait times.
Top Reasons Customers Contact VistaPrint
Customers contact VistaPrint for various reasons. Most popular of them are questions like "What is the return policy for VistaPrint?", "What payment methods are accepted on VistaPrint?", "What type of products can I customize on VistaPrint?".
User Testimonials for VistaPrint Support
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Unhelpful service and refusal to connect to a supervisor added to frustration. Pens never arrived, and despite my willingness to cover extra costs, they couldn't expedite the order. A refund was eventually offered.
From Maria V Eqk at 07/25/24 -
Kind and polite support team promised to resend cards after addressing the issue of missing text.
From Michael L Ptl at 03/18/24 -
Exceptional assistance from Tashane, leaving no complaints. Will return.
From Shamaya Bin at 06/28/24 -
Only received promises of a callback from supervisors with no follow-up. A solution to reverse charges was not provided.
From Sheena P Oou at 05/20/24 -
Calling customer support was difficult; the number was disabled after one successful attempt.
From Raloh C at 05/03/24 -
Assured by Ladylin's skillful and knowledgeable support, minor fixes were made to my business card proof, ensuring it would print correctly, easing my concerns.
From Vintagebythebay BayCityOregon at 10/27/24
Frequently Asked Questions About VistaPrint
Explore frequently asked questions about VistaPrint to quickly find the information and support you need.
A: As we discontinued the Vistaprint website builder, all of our customers who had Vistaprint builder websites were upgraded to our new Vista x Wix platform.
Robert Keane, Cimpress / Vistaprint Robert Keane is the Founder of Vistaprint and the CEO of its parent company, Cimpress.
Robert Keane, Cimpress / Vistaprint Robert Keane is the Founder of Vistaprint and the CEO of its parent company, Cimpress.