Volaris Airlines Customer Service Contacts
Volaris Airlines, officially known as Concesionaria Vuela Compañía de Aviación, S.A.B. de C.V., is a leading low-cost airline based in Mexico City, specializing in affordable air travel across Mexico, the United States, and Central America. Known for its cost-effective pricing model, Volaris caters to budget-conscious travelers while maintaining high standards of service. With a robust fleet of aircraft, Volaris offers a flexible schedule and a variety of destinations, making it a preferred choice for economical and reliable air travel.
Phone Number & Contact Info
-
- Volaris Airlines Most Popular Number
- No contact number available.
-
- [email protected]
-
- Website
- www.volaris.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Mailing Address:
- Mexico City, Mexico
Volaris Airlines Customer Service Overview
Volaris Airlines has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Volaris Airlines Support
-
Unprofessional interaction with a customer service representative and being referred to negatively.
From Guadalupe M Vuv at 2024-10-09 -
Difficulties reaching support during an emergency, leading to a ticket purchase.
From Laura C Ksz at 2024-10-17 -
Difficult to reach a customer service agent as calls redirect to online service links, frustrating use of WhatsApp.
From Rochell Tdr at 2024-10-11 -
Worse customer service with minimal compensation for a 6-hour delay lacking information.
From Ma Del Carmen S at 2024-04-12 -
Helpful, curious, and kind service resolved my issue efficiently.
From Blondie Mtj at 2024-10-12 -
Support regarded refund restrictions as non-issues, which seems intentional. Better avoid dealings with this company, but if needed, verify restrictions with them before proceeding.
From shumutun at 2024-03-17
Frequently Asked Questions About Volaris Airlines
Explore frequently asked questions about Volaris Airlines to quickly find the information and support you need.
Who owns Volaris Group? Volaris is an operating group of Constellation Software. Founded by Mark Leonard in 1995, Constellation Software is an international provider of software and services to several public and private sector industries.
Volaris and Frontier are different airlines; together, they offer over 30 new destinations in the United States to make you travel much more, at lower prices.
We have one of the youngest and most efficient fleets in the Americas, comprised of Airbus A320 family aircraft.
Volaris has an average rating of 1.3 from 1403 reviews. The rating indicates that most customers are generally dissatisfied. The official website is volaris.com. Volaris is popular for Airlines, Hotels & Travel, Transportation.