Vueling Airlines Customer Service Contacts
Vueling Airlines is a prominent Spanish low-cost carrier renowned for providing affordable and flexible air travel options across Europe. Established in 2004, Vueling operates from its primary hub in Barcelona, offering an extensive network of flights to over 120 destinations. The airline is celebrated for its competitive pricing, efficient service, and convenient flight schedules, making it a top choice for budget-conscious travelers seeking both short and long-haul routes.
Phone Number & Contact Info
-
- Vueling Airlines Most Popular Number
- No contact number available.
-
- [email protected]
-
- Website
- www.vueling.com
-
- Opening Hours:
- Mon-Sun 9am-9pm
-
- Mailing Address:
- El Prat de Llobregat, Spain
Vueling Airlines Customer Service Overview
Vueling Airlines has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 9 minutes. The shortest wait times occur on Fridays, while Thursday have the longest wait times.
Top Reasons Customers Contact Vueling Airlines
Customers contact Vueling Airlines for various reasons. Most popular of them are questions like "What are the options for seating on Vueling Airlines?", "What is Vueling Airlines' baggage allowance policy?", "What is Vueling Airlines' policy for traveling with pets?".
User Testimonials for Vueling Airlines Support
-
Customer service lacks information on schedule changes.
From MrR A at 2023-11-13 -
Impossible to reach a human for booking issues via customer service phone options, as all routes redirect online.
From Alan R Eox at 2024-09-10 -
Assistance needed in obtaining the booking code for a cancelled flight.
From Shlomi L Caw at 2024-10-24 -
Zero support when cancelling a booking.
From Charbel K Ipp at 2024-05-26 -
Service lines open without time zone information and calls disconnected at 4pm EST. Identical message on UK number; menu options unhelpful.
From Olando Hza at 2024-10-23 -
Unhelpful management and lack of concern for individual needs highlight a policy-focused approach.
From Stephanie at 2024-10-25
Frequently Asked Questions About Vueling Airlines
Explore frequently asked questions about Vueling Airlines to quickly find the information and support you need.
It is the third largest group in Europe and the sixth largest in the world, based on revenue. Formed in January 2011, IAG is the parent company of British Airways, Iberia and Vueling. It is a Spanish registered company with shares traded on the London Stock Exchange and Spanish Stock Exchanges.
The Spanish airline Vueling was founded in 2004 and is now the second largest carrier in Spain after Iberia. The original shareholders of the airline included the successful US airline JetBlue, as well as a number of financial investors.
Vueling has the same business model as Ryanair and provides multiple fare options when you book a flight on its website: Basic, Optima, Family and TimeFlex. Here's what you can expect from each fare type.
Thus, whenever you fly with Vueling, you'll be flying in the safest and most modern planes so you can enjoy your flight to the full with complete peace of mind. Our family of planes includes Airbus A319, A320 and A321, which came into service in July 2015.