WalMart Customer Service Contacts
Walmart Inc. is a renowned global retail corporation, widely recognized as the largest retailer and largest private employer in the world. Founded in 1962 by Sam Walton in Rogers, Arkansas, Walmart has grown to operate a chain of hypermarkets, discount department stores, and grocery stores, with over 11,000 locations worldwide. Dedicated to providing low prices and a broad selection of goods, Walmart serves millions of customers daily, driving innovation in supply chain management and e-commerce strategies.
Phone Number & Contact Info
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- WalMart Most Popular Number
- 800-925-6278
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- [email protected]
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- Website
- corporate.walmart.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-966-6546 800-411-7942 614-534-1996 800-741-5367
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- Mailing Address:
- Bentonville, AR
WalMart Customer Service Overview
WalMart has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 1 minute and 39 seconds. The shortest wait times occur on Tuesdays, while Sunday have the longest wait times.
Top Reasons Customers Contact WalMart
Customers contact WalMart for various reasons. Most popular of them are questions like "Is It Possible to Merge Two WalMart Accounts?", "How Do I Recover Access to My Walmart Money Card Account?".
User Testimonials for WalMart Support
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Confusing emails and delays for refund, despite being on a fixed income, due to slow processing and unresolved customer service contact numbers.
From James F Cwc at 10/11/23 -
Calling customer service multiple times without resolution is frustrating. System glitches cause repeated delivery errors, requiring constant follow-up, yet no timely refunds or proper acknowledgment of issues. Refund delays inconvenience when immediate needs arise. Delivering to wrong addresses remains unresolved despite clear instructions. Unjust account closure compounds distress. Improvements needed.
From Afi C at 06/02/24 -
Mistaken report made by Walmart staff, acknowledged by their supervisor, cannot be rectified internally. Advised to contact customer service for resolution.
From Hashmat S at 09/18/24 -
Receiving numerous contacts without resolution, unable to get corporate information, and seeking effective assistance.
From Kori C Ogl at 08/13/24 -
Assistance needed for registration due to phone number issue, considering calling from UK to USA.
From Guest-6163744 at 10/10/24 -
Terrible service, consistently hung up on when trying to reach customer service. Never buying from Walmart again!
From Danny P Lru at 09/25/24
Frequently Asked Questions About WalMart
Explore frequently asked questions about WalMart to quickly find the information and support you need.
Walmart Inc. ( /ˈwɔːlmɑːrt/; formerly Wal-Mart Stores, Inc.) is an American multinational retail corporation that operates a chain of hypermarkets (also called supercenters), discount department stores, and grocery stores in the United States and 23 other countries.
The Walton family is the largest shareholder of Walmart, holding 50% of the company's shares. The Walton family acquired such high ownership of the company because they are the descendants of Sam Walton, who founded the company. The family received a majority of the shares via inheritance and made additional purchases.
Walmart began building Supercenters in 1988 and are around 182,000 square feet employing about 300 associates. Walmart Supercenters offer a one-stop shopping experience by combining a grocery store with fresh produce, bakery, deli and dairy products with electronics, apparel, toys and home furnishings.
Doug McMillon is a lifelong merchant. He began his Walmart career in 1984 as an hourly associate, picking orders and unloading trailers in a warehouse. He has since served in senior leadership roles across each business segment.