WalMart Credit Card Customer Service Contacts
Walmart Credit Card, issued by Capital One, offers a convenient financial solution for shoppers at Walmart stores and online. This card provides users with rewards for purchases, including a higher cashback rate for items bought on Walmart.com and through the Walmart app. With features like zero annual fees and easy account management through the Capital One mobile app, the Walmart Credit Card is a savvy choice for frequent Walmart customers looking to maximize their savings.
Phone Number & Contact Info
-
- WalMart Credit Card Most Popular Number
- 877-294-7880
-
- [email protected]
-
- Website
- walmart.capitalone.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Additional Contact numbers:
- 877-294-7880 866-888-3868
-
- Mailing Address:
WalMart Credit Card Customer Service Overview
WalMart Credit Card has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 13 minutes. The shortest wait times occur on Fridays, while Tuesday have the longest wait times.
Top Reasons Customers Contact WalMart Credit Card
Customers contact WalMart Credit Card for various reasons. Most popular of them are questions like "What is the credit limit on a Walmart Credit Card?", "Is there an annual fee for a Walmart Credit Card?", "What are the benefits of having a Walmart Credit Card?".
User Testimonials for WalMart Credit Card Support
-
Barely understandable service representatives failed to resolve fee issues, even after escalation to a supervisor.
From Paul D Opn at 2024-08-29 -
Access to a human representative is impossible, only a recording is available. There's frustration with the inability to retrieve a forgotten card number or user ID. Dissatisfaction stems from the lack of live assistance.
From Susan M Ncg at 2024-08-17 -
Multiple transfers without resolution, incorrect account information, and a delayed process for rectification frustrated the customer.
From Misty F Vmt at 2024-02-17 -
Encountered difficulties with support due to language barriers and repeated technical issues without resolution.
From Salena R Yit at 2024-06-01 -
Struggling to resolve zero balance issue; support remains unhelpful.
From Guest-5830981 at 2024-05-01 -
Long hold times, difficulty understanding representatives, and delays in replacement card deliveries led to frustration. Immediate account access was needed due to dependency on the account for bills and payroll.
From Amber P Aek at 2023-10-20
Frequently Asked Questions About WalMart Credit Card
Explore frequently asked questions about WalMart Credit Card to quickly find the information and support you need.
Have questions about your Capital One Walmart Rewards® Card or Walmart Rewards® Card? Click the Learn more link below for more information about upcoming changes to your account.
The partnership between Capital One and Walmart® has ended, and we no longer offer the Capital One Walmart Rewards Card or the Walmart Rewards Card. If you have one of these cards, we're excited to welcome you to Quicksilver, and we will continue to provide excellent service as we move forward.
Capital One Walmart Credit Cards. Health spending account (HSA) / flexible spending account (FSA) cards. Benefit cards for the purchase of eligible items (including Healthy Benefits and OTC Network)
Capital One will retain ownership and servicing of the credit card accounts. Bentonville, Arkansas-based Walmart partnered with Capital One in 2019 after ending its previous credit card deal with Synchrony Financial.