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Weber Customer Service Contacts

Weber Inc. is a renowned manufacturer of outdoor grills and accessories, known for revolutionizing the art of barbecuing with its innovative products. Founded in 1952 by George Stephen, Weber has grown to become a leader in the global market, offering a wide range of high-quality charcoal, gas, and electric grills. With a commitment to enhancing grilling experiences, Weber also provides an extensive selection of grilling tools, recipes, and mobile applications, making it a go-to brand for both amateur and professional grillers worldwide.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 7am-10pm CT
  • Additional Contact numbers:
    800-265-2150
  • Mailing Address:
    Palatine, IL

Weber Customer Service Overview

Weber has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 50%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.

Top Reasons Customers Contact Weber

Customers contact Weber for various reasons. Most popular of them are questions like "What is the warranty on Weber products?", "What is the return policy for Weber products?", "Where can I find Weber recipes?".

User Testimonials for Weber Support

Frequently Asked Questions About Weber

Explore frequently asked questions about Weber to quickly find the information and support you need.