WebstaurantStore.com Customer Service Contacts
WebstaurantStore, headquartered in Lititz, Pennsylvania, is a premier online provider of restaurant supplies. This digital platform specializes in offering commercial-grade equipment to the foodservice sector, facilitating easy online purchases coupled with efficient commercial delivery options. With an extensive inventory exceeding 430,000 products, WebstaurantStore caters to a wide range of culinary and hospitality needs.
Phone Number & Contact Info
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- WebstaurantStore.com Most Popular Number
- 717-392-7472
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- Website
- www.webstaurantstore.com
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- Opening Hours:
- Mon-Fri 8am-8pm ET
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- Mailing Address:
WebstaurantStore.com Customer Service Overview
WebstaurantStore.com has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for WebstaurantStore.com Support
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Communication inconsistent and resolution slow, forcing us to manage critical steps. Be prepared for extensive follow-up.
From Guest-6124126 at 09/23/24 -
Excellent support resolved my issue in just one call.
From Guest-6030498 at 08/05/24 -
Wasting time and money due to ineffective customer service. Mario, supposedly a customer service representative, proved unhelpful, leaving me to scramble for solutions.
From Ryan D Xcn at 05/16/24 -
Three hours spent pleading with customer service supervisors for product shipment. Charged $524.46 without shipping and no timeframe provided. Customer service deemed abysmal.
From Jody H Cel at 03/02/24 -
Helpful to receive a tracking number via email once an order is completed.
From John J Qlj at 04/25/24 -
Most accommodating resolution from customer service left me very satisfied.
From Guest-5897581 at 06/03/24
Frequently Asked Questions About WebstaurantStore.com
Explore frequently asked questions about WebstaurantStore.com to quickly find the information and support you need.
By 9 a.m., WebstaurantStore, the Internet storefront of Clark Associates, a 53-year-old family-owned firm, has already rung up $800,000 in sales. It bagged $8.6 million the day prior.
Yes but you need Shipping and Billing adress same .
We can be reached by e-mail ([email protected]), Live Chat, or phone to answer any questions you may have!
We have warehouses in the following states: Delaware, Georgia, Kentucky, Maryland, Oklahoma, Pennsylvania, Nevada, and Texas. You can expect these approximate shipping times: Ground Deliveries: 1 to 7 business days. Common Carrier Deliveries: 1 to 10 business days.