Weil-McLain Customer Service Contacts
Established in 1881, Weil-McLain® stands out as a premier North American manufacturer specializing in hydronic heating solutions for residential, commercial, and institutional spaces. Renowned for reliability and efficiency, Weil-McLain boilers are the top choice among contractors, engineers, architects, homeowners, and facility managers seeking dependable comfort heating solutions.
Phone Number & Contact Info
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- Weil-McLain Most Popular Number
- 800-368-2492
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- Website
- www.weil-mclain.com
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- Opening Hours:
- Mon-Fri 7am-4pm CT
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- Additional Contact numbers:
- 800-526-6636 219-879-6561
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- Mailing Address:
Weil-McLain Customer Service Overview
Weil-McLain has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 75%, and customer sentiment is satisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Weil-McLain
Customers contact Weil-McLain for various reasons. Most popular of them are questions like "What is the warranty on Weil-McLain products?", "What is the average lifespan of a Weil-McLain boiler?", "Are Weil-McLain boilers eligible for rebates or incentives?".
User Testimonials for Weil-McLain Support
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Helpful but somewhat terse and hurried response from the representative.
From Peter R. at 10/22/13 -
Helpful and courteous sales contact, with another rep assisting in absence. Order tracking link issue was resolved promptly.
From Eric Thiele at 10/21/13 -
Service rep never called back and no assistance offered after reporting damage. Frustration with lack of follow-up.
From jeffrey weaver at 10/19/13 -
Good customer service.
From Tom Pavelko at 10/18/13
Frequently Asked Questions About Weil-McLain
Explore frequently asked questions about Weil-McLain to quickly find the information and support you need.
McLain Company, and the Weil-McLain brand was born. Manufacturing in Michigan City, Indiana for over 100 years, we have grown to be the largest U.S manufacturer of cast-iron boilers under the Weil-McLain® brand.
The Weil-McLain Brand has manufacturing facilities in Michigan City, Indiana and Eden, North Carolina.
Weil-McLain provides a variety of boiler controls and zone controls to help optimize boiler operation and temperature control.
“Weil-McLain has been making quality products in America for over one hundred years. People recognize the Weil-McLain brand and equate it with American made quality. The company stands behind their products with first class technical support, a real honest reputation and a great warranty.