Wells Fargo Customer Service Contacts
Wells Fargo & Company is a leading global financial services company headquartered in San Francisco, California. Founded in 1852, it provides a wide range of banking, investment, mortgage, and consumer and commercial finance services through its vast network of branches and online platforms. With a strong commitment to customer service, Wells Fargo is dedicated to helping individuals and businesses succeed financially, making it a trusted name in the financial industry.
Phone Number & Contact Info
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- Wells Fargo Most Popular Number
- 800-869-3557
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- [email protected]
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- Website
- www.wellsfargo.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-956-4442 800-225-5935 800-869-3557 800-222-8222 877-805-7744 800-390-0533
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- Mailing Address:
- San Francisco, CA
Wells Fargo Customer Service Overview
Wells Fargo has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes and 2 seconds. The shortest wait times occur on Fridays, while Saturday have the longest wait times.
Top Reasons Customers Contact Wells Fargo
Customers contact Wells Fargo for various reasons. Most popular of them are questions like "How Do I Recover Access to My Wells Fargo Account?", "What is Wells Fargo Automotive Finance?", "How Do I Close an Account with Wells Fargo?".
User Testimonials for Wells Fargo Support
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Facing mistreatment by Wells Fargo's claims department, with repeated calls yielding no earnest help or resolution.
From Bradley S Qen at 2024-10-05 -
No great responses or service when calling. Customers find too much bureaucracy.
From Adam M Bdl at 2024-07-29 -
Terribly treated customers with no initiative at the center and lack of courtesy for necessary services.
From Adam M Bdl at 2024-07-29 -
Nice interaction with the Wells Fargo Resolution Team offering genuine support and assigning a case number for follow-up.
From Bob S Guz at 2024-05-18 -
Difficulty reaching a person on the phone for information and bill payment.
From Bertina Asb at 2024-10-04 -
Great support experience with Darnell addressing Direct Deposit queries, ensuring customer satisfaction.
From Camillia at 2024-10-24
Frequently Asked Questions About Wells Fargo
Explore frequently asked questions about Wells Fargo to quickly find the information and support you need.
About Wells Fargo Today, Wells Fargo is a leading financial services company with approximately $1.9 trillion in assets. In the U.S., it serves one in three households and more than 10% of small businesses, and is a leading middle-market banking provider.
The ownership structure of Wells Fargo (WFC) stock is a mix of institutional, retail, and individual investors. , 15.10% is owned by Insiders, and 36.80% is owned by Public Companies and Individual Investors.
From exchanging gold coins for paper checks to enabling online transactions, we're continually innovating so our customers can get ahead. On March 18, 1852, our founders—Henry Wells and William G. Fargo—built an innovative start-up to help customers build businesses and manage money in a rapidly changing world.
Wells Fargo & Co: Overview It provides services such as mortgage banking, equipment leasing, insurance agency, and brokerage, securities brokerage and investment banking, trust services, data processing, investment advisory, mortgage-backed securities servicing, and venture capital investment.