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Westinghouse Customer Service Contacts
The firm specializes in a comprehensive suite of offerings centered around the creation and advancement of new nuclear facilities. Its core services encompass the development, licensing, comprehensive engineering solutions, project oversight, and the production of key components for nuclear reactors. The business provides an extensive array of nuclear-related products and services, such as advanced reactor technologies, nuclear fuel, detailed plant designs, and additional associated services.
Phone Number & Contact Info
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- Westinghouse Most Popular Number
- 866-442-7873
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- Website
- westinghouse.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Pittsburgh, PA
Westinghouse Customer Service Overview
Westinghouse has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 28 minutes. The shortest wait times occur on Tuesdays, while Friday have the longest wait times.
Top Reasons Customers Contact Westinghouse
Customers contact Westinghouse for various reasons. Most popular of them are questions like "What are the warranty terms for Westinghouse products?", "Does Westinghouse offer any accessories for their products?", "What is the energy efficiency rating of Westinghouse appliances?".
User Testimonials for Westinghouse Support
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Refund processing delay frustrating, with no option for repair or replacement. Apologies received, yet two-month wait without TV.
From Guest-6166037 at 2024-10-11 -
Nonexistent customer service and warranty issues with the generator.
From Ryan G Ouj at 2024-09-08 -
Consistently receiving scripted responses, no supervisors available, and refusal to provide corporate contact information.
From Rene D Ghy at 2024-08-12 -
Reaching an actual person is difficult due to automated services and phone restrictions.
From Stonewall Hox at 2024-09-10 -
Lack of call-backs and email responses from customer support, despite multiple contact attempts.
From Herman N Cwd at 2024-08-04 -
Call back not helpful, ended abruptly.
From Pinkney Dsa at 2024-07-24
Frequently Asked Questions About Westinghouse
Explore frequently asked questions about Westinghouse to quickly find the information and support you need.
It emerged from bankruptcy after being purchased by Brookfield Business Partners, a Canadian private equity fund. They sold it to a consortium of Brookfield Renewable Partners and Cameco, a Canadian nuclear fuel and services company. Renewable Partners is the current majority owner of Westinghouse.
However, the acquisition proved to be a major financial burden for Toshiba, as cost overruns and delays in the construction of nuclear power plants in the United States led to billions of dollars in losses. In 2017, Westinghouse filed for bankruptcy, marking the end of an era for one of America's most iconic companies.
The Westinghouse Electric Corporation was an American manufacturing company founded in 1886 by George Westinghouse and headquartered in Pittsburgh, Pennsylvania.
Engineering, design, manufacturing, testing and qualification are performed in Westinghouse's state-of-the-art manufacturing and testing facility located outside of Pittsburgh, Pennsylvania.