WhatsApp Customer Service Contacts
WhatsApp Inc. specializes in mobile communication and instant messaging solutions. The company delivers a versatile messaging app compatible across various platforms, enabling users to send and receive messages effortlessly. WhatsApp caters to a global clientele, facilitating seamless communication across borders.
Phone Number & Contact Info
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- WhatsApp Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.whatsapp.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Menlo Park, CA
WhatsApp Customer Service Overview
WhatsApp has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for WhatsApp Support
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Account compromised due to unauthorized activity, leading to a ban. Request for unbanning to restore essential communication.
From Abba shariff u at 2024-09-27 -
Banned account review request due to potential misunderstanding.
From Ebenezer N Agt at 2024-10-11 -
No direct customer service contact, only website guidance offered, leaving a feeling of indifference from the company.
From Raul Heredia at 2024-08-18 -
No way to contact WhatsApp directly; only an unhelpful automated chat bot available, lacking basic support.
From Hamish at 2024-08-05 -
Zero customer support beyond an online FAQ and an in-app chat that redirects to the FAQ.
From Ralf Beswick at 2024-04-23 -
Useful advice unavailable on the website and compatibility information for phones lacking.
From Brassed off at 2024-05-02
Frequently Asked Questions About WhatsApp
Explore frequently asked questions about WhatsApp to quickly find the information and support you need.
On February 19, 2014, one year after a venture capital financing round at a $1.5 billion valuation, Facebook, Inc. (now Meta Platforms) announced it was acquiring WhatsApp for US$19 billion, its largest acquisition to date.
WhatsApp and Threads are both owned by Facebook parent company Meta Platforms Inc. Facebook and another Meta property, Instagram, are both banned in China.
Jan Koum and Brian Acton are the founders of WhatsApp. The headquarters of WhatsApp is in Mountain View, California, US.
Jan Borysovych Koum (born February 24, 1976) is a Ukrainian-American billionaire businessman and computer programmer.