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Windstream Customer Service Contacts

Windstream Holdings, Inc., operating under the name Windstream Communications, offers a comprehensive suite of network communication services including broadband, VoIP, and MPLS solutions across the United States. The company also provides robust managed services such as virtual servers, managed firewalls, data storage solutions, and cloud-based voice services, catering primarily to business clients.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 7am-8pm, Sat 8:30am-5pm ET
  • Additional Contact numbers:
    855-962-4053 888-715-3291
  • Mailing Address:
    400 W 15th St #440, Austin, TX 78701

Windstream Customer Service Overview

Windstream has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 12 minutes. The shortest wait times occur on Thursdays, while Wednesday have the longest wait times.

Top Reasons Customers Contact Windstream

Customers contact Windstream for various reasons. Most popular of them are questions like "Is Windstream the Cheapest Internet Service?", "Is Windstream Internet Service Any Good?", "How fast is Windstream's internet service?".

User Testimonials for Windstream Support

Frequently Asked Questions About Windstream

Explore frequently asked questions about Windstream to quickly find the information and support you need.