My Profile
Xbox Customer Service Contacts
Xbox, a premier gaming brand from Microsoft Gaming, encompasses an impressive lineup of five distinct home gaming consoles, alongside a rich assortment of gaming applications. It also offers the innovative Xbox Cloud Gaming streaming service, and comprehensive online solutions including the Xbox Network and the Xbox Game Pass subscription service, enhancing the gaming experience for users worldwide.
Phone Number & Contact Info
-
- Xbox Most Popular Number
- 800-469-9269
-
- [email protected]
-
- Website
- www.xbox.com
-
- Opening Hours:
- Mon-Sat 8am-1am, Sun 8am-12am ET
-
- Mailing Address:
Xbox Customer Service Overview
Xbox has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Xbox Support
-
Inadequate resolution for missing Xbox purchases and lack of clear suspension reason were issues. No guidance provided on suspension appeal process, causing frustration. Lack of transparency in handling alleged violations without proper communication.
From Nyana Rod at 2024-10-01 -
Impossible to speak to someone or use live chat; keeps sending in circles. Worst service.
From Agueda Hgc at 2024-09-28 -
Impossible to reach Xbox support to address the situation.
From Bret D Zbb at 2024-09-14 -
Multiple attempts to resolve issues with hard-to-understand reps failed, calls dropped, and no callbacks. Forced to wait for a supervisor.
From Scott Aubuchon at 2024-10-15 -
Multiple attempts to resolve account block issues with customer support, including unfulfilled callback promises and lack of response, reflect poor service. Customers like Solarman439 face difficulties in getting resolutions.
From hero at 2024-07-12 -
Difficult to obtain real help, too many hoops to jump through, and confusing support system left me with no solution.
From Ethan Novak at 2024-09-05
Frequently Asked Questions About Xbox
Explore frequently asked questions about Xbox to quickly find the information and support you need.
News. Xbox, video game console system created by the American company Microsoft. The Xbox, Microsoft's first entry into the world of console electronic gaming, was released in 2001, which placed it in direct competition with Sony's PlayStation 2 and Nintendo's GameCube.
Xbox is a video gaming brand that consists of five home video game consoles, as well as applications (games), streaming service Xbox Cloud Gaming, and online services such as the Xbox network and Xbox Game Pass. The brand is produced by Microsoft Gaming, a division of Microsoft.
Xbox Game Studios (previously known as Microsoft Studios, Microsoft Game Studios, and Microsoft Games) is an American video game publisher based in Redmond, Washington. It was established in March 2000, spun out from an internal Games Group, for the development and publishing of video games for Microsoft Windows.
Phil Spencer is Chief Executive Officer of Microsoft Gaming, responsible for Microsoft's global interactive entertainment business across all devices and services.