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Yahoo Customer Service Contacts
Yahoo, an iconic American internet services company, has its main office in Sunnyvale, California. It operates under its parent organization, which is predominantly owned by Apollo Global Management funds at 90%, with the remaining 10% held by Verizon.
Phone Number & Contact Info
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- Yahoo Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.yahooinc.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- New York, NY
Yahoo Customer Service Overview
Yahoo has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Yahoo Support
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No support available for verification issues, leaving users unable to access their emails.
From richard t at 2024-04-12 -
Absolute crap customer care with no apparent way to contact them when email went down.
From Janet Evans at 2024-02-21 -
Worst customer service experience ever. Attempted to recover my password, but the representative claimed insufficient verification information and abruptly ended the call, avoiding solving my issue, leading to customer loss.
From lynn M. at 2024-07-31 -
Unreachable service hotline and no communication for days. Lacking updates and support.
From Philip Kanwischer at 2024-02-29
Frequently Asked Questions About Yahoo
Explore frequently asked questions about Yahoo to quickly find the information and support you need.
Yahoo (/ˈjɑːhuː/, styled yahoo! in its logo) is an American web services provider. It is headquartered in Sunnyvale, California, and operated by the namesake company Yahoo! Inc., which is 90% owned by investment funds managed by Apollo Global Management and 10% by Verizon.
It was founded in 1994 by Jerry Yang and David Filo, graduate students at Stanford University in California. Yahoo! provides users with online utilities, information, and access to other websites.
However, despite its early success, Yahoo made several strategic missteps that ultimately led to its decline. One of the most notable was its failure to capitalize on the search engine market.
But it wasn't just Google that Yahoo had to worry about. The emergence of social media giants like Facebook and Twitter further diverted user attention and advertising revenue away from Yahoo's properties. As user engagement gradually declined and consumers migrated to other platforms, it failed to take action.