Zagg Customer Service Contacts
ZAGG stands at the forefront of the mobile accessory industry, spearheading advancements in device security, energy solutions, and enhanced productivity with its acclaimed ZAGG and mophie brands. Operating across the US, Ireland, and China, ZAGG's offerings are globally accessible at major retail outlets.
Phone Number & Contact Info
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- Zagg Most Popular Number
- 800-700-9244
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- Website
- www.zagg.com
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- Opening Hours:
- Mon-Fri 8am-5pm MT
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- Mailing Address:
- Midvale, UT
Zagg Customer Service Overview
Zagg has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Zagg
Customers contact Zagg for various reasons. Most popular of them are questions like "What is the warranty period for Zagg products?", "How Do I Return an Item to Zagg?", "Are Zagg products compatible with all device models?".
User Testimonials for Zagg Support
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Long wait times on the phone with customer service make it difficult to speak to a representative.
From Frank C Gdd at 05/20/24 -
Contacting Zagg involves long waits and frequent call disconnections. No available chat or email support complicates communication.
From Marta R Lsd at 05/02/24 -
Long wait times, unanswered calls, and unresponsive support have led to frustration and a decision to shop elsewhere. Diminished service quality over the years, possibly due to remote work attitudes, affects loyalty. Current service staff should be reconsidered for improvement. Replacement assistance is lacking.
From Dennis L Jnx at 12/08/23 -
No resolution after contacting support, providing proof, and waiting two weeks, resulting in lost money. Terrible service.
From Grace at 10/01/24 -
Awful service, impossible to track packages or contact them. Calls unanswered, no email support. Return process blocked by website issues. 0/10.
From Samanta Kmito at 10/21/24 -
Customer service ignored my screen replacement request for three weeks and failed to update my account, making the experience frustrating.
From Dylan Hoogerwaard at 09/20/24
Frequently Asked Questions About Zagg
Explore frequently asked questions about Zagg to quickly find the information and support you need.
Who acquired Zagg? Zagg was acquired by Evercel.
ZAGG is a global leader in mobile accessories, driving innovation in device protection, power, and productivity through its ZAGG and mophie product lines. With operations in the US, Ireland and China, ZAGG's products are available worldwide at leading retailers.
As a result of the completion of the transaction, ZAGG's stockholders will receive $4.20 per share in cash and a contingent right to receive an additional payment of up to $0.30 per share, and ZAGG's common stock will cease to trade on the Nasdaq Global Select exchange.
The cost is well worth it for any zagg products. They're top quality and they stand by their warranty. This case works will all magsafe products I've come across and sticks to the magsafe phone holder in my car.