Zazzle Customer Service Contacts
Discover a world of creativity with our global online marketplace, where unique, on-demand designs and products come to life. We serve as a dynamic hub, connecting customers with skilled creators and makers, facilitating the creation of a diverse range of customized items.
Phone Number & Contact Info
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- Zazzle Most Popular Number
- 888-892-9953
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- [email protected]
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- Website
- www.zazzle.com
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- Opening Hours:
- Mon-Fri 12pm-8pm ET
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- Additional Contact numbers:
- 408-983-2800
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- Mailing Address:
- Redwood City, CA
Zazzle Customer Service Overview
Zazzle has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 13%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Zazzle
Customers contact Zazzle for various reasons. Most popular of them are questions like "What is the Zazzle Black program?", "How Do I Return an Item to Zazzle?", "What payment methods does Zazzle accept?".
User Testimonials for Zazzle Support
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Assured of a replacement for damaged and missing items, yet awaiting the follow-up email hours later.
From Sandy L Erh at 06/05/24 -
Unable to find information on credit status and difficulty in contacting support unless regarding order delivery.
From Guest-6054075 at 08/18/24 -
Emails reveal a condescending tone, and when reporting broken items, an excessive number of photos is required, making the process tedious. It's as if they intentionally complicate matters to avoid refunds.
From Daniyah Xre at 05/15/24 -
No contact number available, cards not received despite expedited service.
From andre f Mml at 06/25/24 -
Regular questions about product look before purchase.
From Gerald F Erc at 07/08/24 -
Difficulties finding assistance with unauthorized charges; help only via email.
From TRobi at 06/03/24
Frequently Asked Questions About Zazzle
Explore frequently asked questions about Zazzle to quickly find the information and support you need.
About Zazzle.com Stock Robert Beaver and his two sons founded Zazzle.com, a service which enables users to create their own products. Zazzle.com users can create virtually anything, from customized t-shirts to postage stamps. Users can also receive a commission on products that they sell and design themselves.
Your credit card transactions are 100% secure. Period. Our secure server software (SSL) is the industry standard for encrypting all payment information. Your data will arrive privately and unaltered to our server and no one will gain access to your personal information.
Launched in 2005 and based in Menlo Park, California, Zazzle has grown from a Silicon Valley startup to an international brand with multiple offices and manufacturing facilities.
The majority of our products are being produced and shipped from the US.