ZipRecruiter Customer Service Contacts
ZipRecruiter Inc operates as a digital platform for job matching, designed to efficiently bridge the gap between employers and job hunters. Established with the goal of fostering significant employment connections, this innovative online job marketplace serves countless individuals seeking employment and businesses ranging from small firms to large corporations. As a dual-faceted employment portal, ZipRecruiter streamlines the hiring process, benefiting both employers and prospective employees.
Phone Number & Contact Info
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- ZipRecruiter Most Popular Number
- 877-252-1062
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- Website
- www.ziprecruiter.com
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- Opening Hours:
- Mon-Fri 6am-6pm ET
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- Mailing Address:
ZipRecruiter Customer Service Overview
ZipRecruiter has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 67%, and customer sentiment is satisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Tuesdays, while Monday have the longest wait times.
User Testimonials for ZipRecruiter Support
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Unable to contact customer service led to a missed interview opportunity.
From Merin A Vlm at 01/11/24 -
Communication with support revealed account closure without prior notice due to unverifiable information, with no specific details shared. Attempts to resolve through the Trust and Safety team were unsuccessful as their decision was deemed final.
From Otha Bqc at 12/22/23 -
Kris B. offered excellent assistance with billing issues. Truly appreciated.
From Lindsay Gibson at 10/24/24 -
Helpful and efficient support was received when addressing billing queries.
From Davia at 10/22/24 -
Kaylin provided great support, answering questions about service plans and pricing, leading to a positive customer experience.
From jg jersey at 10/08/24 -
Kris demonstrated exceptional understanding and dedication in processing my refund, showcasing rare skills in the US market. Her outstanding phone manner and effective problem-solving went above and beyond, earning my gratitude and loyalty.
From Liz/Pete Heaton at 09/09/24
Frequently Asked Questions About ZipRecruiter
Explore frequently asked questions about ZipRecruiter to quickly find the information and support you need.
ZipRecruiter reviews FAQs ZipRecruiter has an overall rating of 3.6 out of 5, based on over 635 reviews left anonymously by employees. 54% of employees would recommend working at ZipRecruiter to a friend and 34% have a positive outlook for the business. This rating has decreased by 1% over the last 12 months.
Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch them to hiring managers at top companies, and deliver status updates along the way. We make it easier for people to find work. We match businesses of all sizes with the best people for their open roles.
Indeed and ZipRecruiter are competing online job listing sites that are often the go-to sources for job seekers looking for their next opportunity. Both vendors allow you to post open job opportunities with the core purpose of sourcing applicants; however, their approaches are vastly different.