Zoom Customer Service Contacts
Zoom Video Communications, Inc. is a leading provider of innovative communication technology. This global company delivers a seamless communication platform that is intuitive and includes features like video conferencing, voice calls, whiteboarding, and annotation tools. Designed to connect users across distances, Zoom Video Communications facilitates easy and efficient interaction for customers around the world.
Phone Number & Contact Info
-
- Zoom Most Popular Number
- 888-799-9666
-
- [email protected]
-
- Website
- www.zoom.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Mailing Address:
- San Jose, CA
Zoom Customer Service Overview
Zoom has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Zoom
Customers contact Zoom for various reasons. Most popular of them are questions like "How Do I Use Zoom?", "How Do I Download Zoom?", "Can I record a Zoom meeting?".
User Testimonials for Zoom Support
-
Charge reversal promised and resolution satisfactory, now awaiting credit.
From Guest-6198432 at 10/25/24 -
Difficult to connect with technical support when my Zoom camera malfunctioned.
From Abeer A Ias at 10/18/24 -
Assistance needed for accessing video on a laptop during Zoom meetings.
From Charmaine C Mlc at 10/14/24 -
Support ticket response required plan reactivation to cancel.
From L C at 10/22/24 -
Zero support available despite paying for pro, with only an unhelpful chat bot.
From George Petrou at 10/24/24 -
Support was unhelpful when cloud recordings were deleted prior to the plan's expiration.
From TAIS TAKEHARA at 10/22/24
Frequently Asked Questions About Zoom
Explore frequently asked questions about Zoom to quickly find the information and support you need.
The program, developed and sold by the American corporation Zoom Video Communications, Inc., is one of the most popular services of its kind.
The Takeaway. A spokesperson for Google Cloud said the company “has never seriously evaluated acquiring Zoom” and there has never been a “large-scale agreement” for Google employees to use Zoom.
Is Zoom Video Communications a good company to work for? Zoom Video Communications has an overall rating of 3.6 out of 5, based on over 1,865 reviews left anonymously by employees. 61% of employees would recommend working at Zoom Video Communications to a friend and 46% have a positive outlook for the business.
Despite the rampant rumors, it is important to consider credible sources that have debunked the acquisition claims. Both Microsoft and Zoom have issued official statements denying any acquisition plans.