Smart Guides
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Novel Coronavirus Phone Scams: How to Identify and Avoid COVID-19 Scams
The novel coronavirus, also known as COVID-19, has halted activity across the globe. Businesses are closed, flights cancelled, people are required to stay at home, s...
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What Is Cramming & Slamming?
When you hear the terms cramming and slamming what do you think of? Studying for a big test? Closing a door in anger? Though these terms refer to both of those things, in telecommunications they ta...
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Trunk Phone Lines: An Introduction
Business is closely tied to the telecommunications industry. There have been countless advances that have changed the way businesses operate. The ...
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Mobile Phone Lines & Services: An Introduction
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Voice Over Internet Protocol (VoIP): An Introduction
Over the past decade and a half the use VoIP, or Voice over Internet Protocol, phone lines have grown tremendously. Thanks to its abundance of features and low cost, businesses and households throu...
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Plain Old Telephone Service (POTS): An Introduction
The telecommunications industry is robust and the forms that we now possess to communicate with one another globally have come a long way from their humble beginnings. From the revolution that bega...