Effective Date: March 1, 2023
Thank you ("you") for downloading our application ("App") or visiting our website, located at www.CallerSmart.com ("Site" or "Website"). This policy covers how the information you enter into our Site or App is handled by our Company. Both the Site and App are property of Caller Smart Inc. ("Company ," "We" or "Us").
When you visit the Site or use our App, we send a cookie ("Cookie") to assign an anonymous, unique identifier to your Internet browser. Thereafter, We may access our Cookies on your computer or mobile device. This helps enhance your experience with Us, and in many instances is necessary for the provision of the services offered on the Site or in the App.
To find out more about Cookies, please visit www.cookiecentral.com. To disable and reject certain Cookies, please reference the above website for specific browser disabling information. Please be advised that where you disable or reject Cookies, you may not be able to use certain services offered through the Site or App. Furthermore, We reserve the right to retain Cookie data indefinitely.
In addition, We allow third-party companies to collect certain information when you visit our Website or use our App. These companies may utilize their own cookies, pixels, or other technologies to collect and use non-personally identifiable information (e.g., hashed data, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. To learn more about this behavioral advertising practice or to opt out of this type of advertising, you can visit the websites of the Digital Advertising Alliance at www.aboutads.info and Networking Advertising Initiative at www.networkadvertising.org/choices/.
In addition to Cookies, our third-party tracking utility company may employ a software technology called clear GIFs (a.k.a. Web Beacons/Web Bugs) and collects usage data.
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. They help us better manage content on our Site or in our App by informing us what content is effective with our users.
In contrast to cookies, which are stored on a user’s computer hard drive, clear GIFs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.
We do not tie the information gathered by clear GIFs to personally identifiable information.
When you create a user profile on our App or Site, We require an email, username, and password provided by you for account creation. All other information added to your account by you is optional and will be displayed on your public profile. This optional information includes phone number, first name, last name, photo, and Facebook profile.
Use of Information Obtained by Company
Any personal information that you submit at the Site or in our App remains your property. However, by submitting that information to Us, you grant Us the right to use your personal information, subject to applicable state and federal law, in the ways set forth herein.
We will send you service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt out of these communications, which are not promotional in nature.
Based upon the personally identifiable information you provide us, we will send you a welcome email to verify your email address. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. These communications will be handled with you via email.
We may employ other companies and individuals to perform certain functions on our behalf. Examples include sending electronic mail, removing duplicate information from user lists, analyzing data, and providing marketing analysis. The agents performing these limited functions on Our behalf shall have access to your personal information as needed, strictly in the performance of their functions. We do not permit them to use your personal information for other purposes.
We will use your personal information for customer service, to provide you with information that you may request, to customize your experience on the Site or in our App, and/or to contact you when necessary in connection with your activities on the Site or in the App. We will also display your personally identifiable information to other users who specifically request it by entering your phone number.
If you claim your phone number in our phone book we will send SMS text message alerts when another user searches your phone number. You may opt out of these SMS electronic messages at any time by replying "STOP." Message and data rates may apply.
With your consent, we may upload your phone's address book to Our servers, including detailed contact information for your contacts. By consenting to this optional feature, we will periodically sync and store your contacts to help you and others identify mystery phone calls and texts. You can stop sharing and delete all of your stored contacts imported from your phone on Our server at any time via our App.
We may also use your personal information for internal business purposes, such as analyzing and managing our business. We may also combine the information we have gathered about you with information from other sources. We may use third parties to help us operate our business or administer activities on the Site or in the App.
We may maintain separate email lists for different purposes. If you wish to end your email subscription from a particular list, please follow the instructions at the end of each email message to unsubscribe from that particular list. In every e-mail communication that Company sends, there is an unsubscribe hyperlink that allows the recipient to unsubscribe from the specific marketing program by simply clicking the hyperlink provided and following the instructions that follow.
In order to comply with our legal obligations, resolve disputes, and enforce our agreements, Company will retain your information for as long as your account is active or as needed to provide you services.
California Privacy Disclosure
The following information is in compliance with the California Consumer Privacy Act (CCPA). California residents have the right to know about personal information collected, disclosed, or sold.
In the previous 12 month period we have disclosed phone listings which may have included the name and location of California telephone numbers if they have not previously been opted out.
CallerSmart collects names, addresses, social media accounts, and phone number information from federal, state, and local public records, social media sites, and also from consumer data resellers. We may share all or some of the information with Site visitors and App users.
As a California resident, you have the right to request the deletion of your personal information collected or made available by CallerSmart. To see and delete your personal information, please visit our Do Not Sell My Personal Data page. You will need to enter personally identifying information such as your email address and phone number. We need this information in order to identify what information we have on you and process the deletion request.
You also have the right to request that we not sell your personal information. California residents who do not wish to have their information shared with other consumers can request their information be removed from our Site and App by contacting us via our Do Not Sell My Personal Data page, or by emailing us at [email protected].
CallerSmart does not discriminate against California residents for exercising their rights to know and remove their personal information from our Site and App. California residents may also use authorized agents to submit CCPA requests on their behalf by using our Do Not Sell My Personal Data page.
While we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
Your email address is used primarily for password recovery. In addition, we provide you with the option to opt out from receiving information sent via electronic mailings from us. You may unsubscribe from receiving email at any time by following the instructions contained at the end of every e-mailing.
We may maintain separate email lists for different purposes, such as one for password recovery and one for marketing. If you wish to remove your email subscription from a particular list, you need to follow the instructions at the end of each email message to automatically unsubscribe from that particular list.
Be aware that information sent on behalf of third party advertisers is prepared several days in advance, so you may continue to receive email from us for up to ten (10) days following the unsubscribe procedures detailed above.
We offer a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We are very sensitive to the issue of children's privacy and, therefore, we endeavor to protect the privacy of children using the Internet.
The Site and App, as well as its products and services, are not developed for or directed at children. Visitors under eighteen (18) years of age are not eligible to do business with us and we do not knowingly solicit or collect personal information from any person that we actually know is under the age of eighteen (18).
Company encourages parents and guardians to spend time online with their children and to participate in and monitor the interactive activities of their children. If you believe that your child has provided Company with any personally identifiable information, please e-mail [email protected] to have this information removed.
Mailing Address: CallerSmart Inc., 77-2785 Commercial Drive, Vancouver B.C. V5N 4C5.