If you want to opt your free listing out of our community phone book so that your personal information is not shown to other CallerSmart users who search your number, we have made it simple to do so. Here's how to opt-out in 3 easy steps.
First you'll need to create a CallerSmart account either on our website or using our iPhone app. When creating your account, you have the option to signup via Facebook, Google, or with an email. If you create your CallerSmart account via email, please enter a valid email address because we will send confirmation of your successful opt-out request.
Second you'll need to claim your phone number in order to take control of your listing. As part of doing so, we require all users verify ownership of the number they want to opt-out. This ensures that you (and only you) have control over your free phone book listing. It is done in an automated way, and you are immediately sent a unique 6-digit verification code either via text message or via an automated phone call as soon as you claim your number.
To claim your number via our website you can enter the phone number you'd like to claim while signing up for CallerSmart, or you can do it later via the Edit Profile page. To access the Edit Profile page click on the avatar in the top right hand corner of our website, a drop down menu will appear and you can select Edit Profile. Enter your phone number into the "Phone" section and choose the verification method you prefer. On our website we offer the option to receive a text or a call with your 6-digit verification code. Click save and we will text or call you with your code to enter. Once you have your code enter it into the Verification screen and choose "Verify".
If you need a new code you can choose to "Resend" it from the Verification screen.
Third you'll need to visit the Manage Your Listing screen on our website (or inside our iPhone app), and from there choose to remove your free listing from our community phone book. You can choose to turn your listing on or off with a single click. Turning your listing off will ensure that no personal information is displayed with your free phone book listing - only a generic location will show with your number. The location information that we show is based off of the area code of the number.
We will send you an email to confirm that your listing has been successfully opted-out when you turn your listing off.
Once you've opted-out following all of the steps above, your personal information will no longer show when other CallerSmart users search your number. If you would like to have it appear again, you can do so by opting back in on the Manage Your Listing page.