Can I opt-out my information?

Yes, to remove your free listing from our community phone book please see our Opt Out Information .

How do I unsubscribe from emails?

In every email we send to our users, there is a 1-click unsubscribe link in the footer.

How do I deactivate my CallerSmart account?

Go to the Edit Profile screen and clear all of the information you have entered except for your username and email address. Once emptied (except for your username and email address), log out and your account will be de-activated.

Is it possible to search for a name and get someone's phone number?

No. To protect the privacy of our users, you can only do reverse phone lookups i.e. you can only find the owner's name using a phone number you search, not vice versa.

What is Trust Factor?

Trust Factor is based on the collective user feedback about a phone number. Unwanted callers and scammers have the lowest score. Trusted callers have the highest.

Why do I receive an error that says the number I searched isn't a valid U.S. number?

Our database isn't recognizing the number you entered as a valid U.S. number for three potential reasons:

  1. The particular area code and exchange combination is from outside of the 50 U.S. states.
  2. The particular area code and exchange combination does not exist.
  3. The particular area code and exchange combination was recently created and activated. Our database is updated routinely and this number should be added in the near future.

Where did these badges come from?

Since we're CallerSmart, we wanted our badges to highlight interesting, little-known, or curious facts about some really smart people!

What is Your Rank?

A user's rank in our community phone book improves based on the contributions he or she makes which help other users. The lower the rank, the better.

How do I change my username?

Go into our app from your iPhone and then go to the Edit Profile screen. You can change it to whatever you'd like - so long as it doesn't contain spaces or other weird characters.

How do I get more Caller I.Q. points?

Simply add useful feedback about people or businesses that have called you.

What is Share With Friends?

Share With Friends allows you to share CallerSmart with your friends, boost your Caller I.Q. points, and get free credits. Every friend you refer who creates their CallerSmart account via your unique URL and fills out their profile will get a free credit. You'll also get a free credit for each successful referral. Credits can be used for either Premium Lookup Reports or Past Activity Reports in our app or on our website. Best of all, they never expire!

I love your app. What can I do to help?

Awesome! In addition to sharing CallerSmart with your friends, you can also leave us a positive review in the App Store. Positive reviews will help other people find CallerSmart in the App Store!