Senior Citizens Resources: Helping Protect Our Elderly With Resources On Money, Housing, Health, and More

Katie Sep 08

Senior citizens are prime targets for fraud attempts and scams due to several factors according to the FBI. First is their likelihood to have a "nest egg" of money saved up, and second is the fact that they often don't report crimes out of fear of being seen as having reduced mental capacities by their family members.Protect the Elderly From Scams

A 2011 study by MetLife found that the annual financial loss of elders who were victims of financial abuse was at least $2.9 billion dollars. Strangers accounted for 51% of the fraud perpetrators in this study, follow by family, friends, and neighbors (34%), the business sector (12%), and Medicare and Medicaid fraud (4%).

Many of these fraud cases begin with a phone call. Elderly are highly susceptible to phone fraud since many still have landlines. A study by the Center for Disease Control (CDC) found that only 19% of those over 65 lived in a wireless only household, this is a steep drop off compared to other age groups. More than two thirds of adults aged 25 to 34 live in wirelesss only households, 56% of those over 35 years old and 40% of 45 to 64 year olds have wireless only households. There are many variations of phones scams, and scammers target the elderly often times because they have landlines and are more easily reached via caller ID spoofing.

We have dedicated ourselves to increasing awareness about phone scams that affect the elderly and giving helpful tips on how to avoid these scams. Common phone scams that target those over 55 years are the grandparent phone scam, the Jamaican lottery phone scam, and Medicare phone scams

To help keep our seniors safe, we have compiled a list of helpful fraud prevention and general resources for individuals over 55 and for those who are caring for elders.


Reporting Phone Scams

We've created a helpful guide on how to report scam phone calls. If you've been targeted by a nuisance caller it's important to report them to the appropriate authorities.

Scammers claiming to be from the IRS should be reported to the Treasury Inspector General for Tax Administration (TIGTA). You can file a report online or call 1-800-366-4484 to report IRS impersonators. Remember the IRS will NEVER call and demand payment of back taxes.

Other spam and scam calls, like free vacation offer scams, unwanted telemarketers, charity scammers, credit card interest reduction scams, and overly aggressive debt collectors, can be reported the the Federal Trade Commission (FTC).

Reporting phone scams to your local authorities and your state's Attorney General is a good practice too. Many scammers will target specific geographical areas at a time, it's likely that if you are receiving scam calls others in your community are also receiving them.

Romance Scams

Romance scammers particularly target those over 50 on online dating sites. It's important to know the warning signs of a romance scammer. They are usually very quick to profess their love, they are unable to meet in person, and they will ask for money.

If you or a loved one is being targeted by a romance scammer, do not wire money to them and report them to the FBI's Internet Crime Complaint Center (IC3).

Direct Mail Scams

Junk mail can pose a potential threat to seniors, many lottery phone scams start with a mailer that seems like a sweepstakes and request information such as phone and address.

SeniorNet, a non-profit organization that provides computer education to seniors, has created a helpful guide on how to detect mail fraud and reduce the amount of junk mail you receive. AARP also has compiled a list of companies that will help you stop all of the junk mail.

DMAchoice is an online tool that allows you to manage your snail mail.

OptOutPrescreen allows you to opt-out of receiving credit card offers in the mail.

CatalogChoice allows you to opt-out of receiving certain catalogs in the mail.

State and Federal Agencies

The National Council on Aging provides information on each state's aging council. Your state's aging council can provide you with local resources, like nutrition programs, caregiver support programs, and other community programs. will help you connect to benefits programs that you are eligible for including Medicaid and energy assistance programs. 

The Administration on Aging (AoA) is the federal organization which oversees and carries out the provisions of the Older Americans Act of 1965 (OAA).

The Eldercare Locator can help you find eldercare resources in your community. You can search their database by location or topic, or you can call them at 1-800-677-1116.

Senior Housing Resources

The U.S. Department of Housing and Urban Development (HUD) provides helpful resources for seniors who are staying in their home and for those who are looking for apartments.

Needing to downsize or move into nursing homes or assisted living facilities is often the reality for many seniors. To help with the transition of moving LifeStorage provides these great tips for seniors and people with disabilities who are in the process of moving. 

SeniorSafteyReviews also has a comprehensive guide on how to make your home senior safe, since many families will choose to take on the care of elderly loved ones this guide gives great ideas for everything from preventing falls to protecting seniors from theft. also provides a great guide for seniors on aging in place, it covers everything from home maintenance and renovations to insurance.

Legal Resources

There are many several resources and organizations that are dedicated to helping the elderly. It's important for families who are acting as caregivers to their elderly to meet with an attorney in order to avoid problems, like issues with powers of attorney.

The American Bar Association (ABA) allows you to search for legal counsel by your state. The ABA also has a dedicated Commission on Law and Aging that works to improve the legal rights, dignity, autonomy, quality of life, and quality of care of aging persons.

In addition to the ABA, there is also NAELA. The National Academy of Elder Law Attorneys, Inc. seeks to provide support to organizations that help aging and special needs individuals.

Justice in Aging is a nonprofit that fights against senior poverty and provides legal consultations to low-income individuals.

Personal Finance Resources

Personal Finance Resources for ElderlyThe Consumer Financial Protection Bureau (CFPB) provides many tools for seniors and for their families.

The CFPB provides resources for the financial protection of older Americans, including information regarding powers of attorney, court-appointed guardians, and trustees in their free and downloadable guide for managing someone else's money.

The Federal Deposit Insurance Corporation (FDIC) in cooperation with the CFPB has created an instructor-led course, Money Smart for Older Adults. This course covers the following topics:

  • Common Types of Elder Financial Exploitation
  • Scams Targeting Veterans
  • Identity Theft
  • Medical Identity Theft
  • Scams that Target Homeowners
  • Planning for Unexpected Life Events
  • How to Be Financially Prepared for Disasters also provides helpful resources on different types of investment fraud, such as advance-fee fraud.

Seniors are also entitled to discounts, CouponChief has created a great senior discounts guide. The guide lists all of the retailers and companies that provide discounts to seniors.

For more information check out Money Crashers' retirement investing articles. They give great tips and reviews on retirement finances and services. Dealspotr has also put together a list of ways for seniors to save money on healthcare costs.

Another source of income for seniors can be annuities, which can be purchased and used to build a retirement fund. For more information on annuities, offers resources on annuities and how to avoid annuity scams

Medicare/Medicaid Resources

Elderly are susceptible to Medicare and Medicaid fraud, especially during the open enrollment period that takes place. Centers for Medicare and Medicaid Services (CMS) offers resources for Medicare and Medicaid recipients.

Medicare fraud is a serious problem in the U.S. it's important that seniors and caregivers know how to protect themselves from Medicare fraud and how to report it

AgingInPlace also has a helpful guide on Medicare fraud and how to protect loved ones from it.

Wellness Resources

Some seniors may no longer be able to drive or may not have easy access to transportation options, the National Center on Senior Transportation provides this guide on transportation options for seniors

Additionally, the National Council on Aging provides this guide for helping elderly stay fit, and there is also this guide which outlines several different physical activities that are great for seniors to try out. 

Some seniors may also need special adaptive equipment to help them with mobility and other everyday tasks. The Real Deal blog gives a helpful guide on how to save while purchasing adaptive equipment. Consumer Affairs also provides a comprehensive guide on adjustable beds

Another issue, which many seniors may face, is living with and treating Mesothelioma, a form of cancer caused mainly by exposure to asbestos. The Mesothelioma Guide offers free resources to those who are diagnosed. 

Fall Prevention Resources

Falls can be dangerous and can often destroy a senior's confidence and independence. The National Council on Aging states that 1 in 4 adults over the age of 65 falls every year.

The National Council on Aging provides fall prevention resources that includes exercises and things that caregivers should discuss. 

Five Star Senior Living provides this helpful guide how to help regain confidence after a fall. CNA Free Training offers another helpful guide for fall prevention.

Special Needs Seniors' Resources

Seniors with special needs may often face greater financial and health problems, there are a variety of state and federal programs that are designed to help special needs seniors. The Retiring Wise Blog has put together a group of resources to help families caring for seniors with special needs. 

Additionally, Power of Attorney is another legal situation that you may find yourself in when taking care of elderly family members. To navigate the waters of this legal process FormSwift has created a helpful guide on Power of Attorney.

Veterans' Resources

The U.S. Department of Veterans Affairs (VA) provides a variety of benefits and services to Veterans and their dependents.

Maryville University also offers this helpful guide on understanding a veteran with PTSD. This can affect veterans of all ages and it's important to know how to cope and live with post-traumatic stress disorder.